Omnichannel
A marketing approach that provides a seamless experience across all customer touchpoints and channels.
Examples
Our omnichannel strategy is so seamless that customers can start a conversation on our website and finish it in our app, which is great until they realize they're talking to 47 different chatbots.
Tags
marketingseamlesstouchpointschatbotsconversation
595 views • Created 6/6/2022
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